FREQUENTLY ASKED QUESTIONS ( FAQs)

  1. What types of house wires do you sell?
    We offer a wide range of house wires, including copper and aluminum wires, single-core and multi-core wires, flexible cables, and various gauge sizes to meet your electrical needs. You can find detailed specifications in the product description of each wire.

  2. How do I know which house wire is right for my project?
    The choice of wire depends on the electrical requirements of your project, including current capacity, voltage rating, and the type of installation (e.g., indoor, outdoor, residential, or commercial). We recommend consulting with a certified electrician if you're unsure about the specifications.

  3. Are your house wires compliant with safety standards?
    Yes, all our house wires are manufactured to meet or exceed international and local safety standards . Please check the product specifications for detailed compliance information.

  4. Can I place a bulk order for house wires?
    Yes, we offer bulk ordering options for large projects. For bulk pricing and lead times, please contact our sales team ( contact information) .

  5. What is the difference between copper and aluminum wires?

    Copper wires: Known for superior conductivity, flexibility, and corrosion resistance, copper wires are ideal for most residential and commercial installations.

    Aluminum wires: Lighter and less expensive than copper, but with slightly lower conductivity. Aluminum is often used in large-scale electrical projects where cost savings are important.

    We recommend consulting a professional to determine the best wire material for your specific use case.

  6. How are the house wires packaged and shipped?
    All house wires are packed securely to prevent damage during shipping. Depending on the wire length and type, packaging may include rolls, spools, or drums. We ship via reliable courier services, and tracking information will be provided once your order is dispatched.

  7. Do you offer customized lengths of wire?
    Yes, ( only on bulk quantity orders ) you can specify the length of wire you need in meters at the time of purchase. If you need specific lengths or cuts not listed on our website, please contact us for customization.
  8. Can I return or exchange a wire after purchase?
    Yes, we accept returns of unused and unopened wires within [5-7 working days ] of delivery. Please ensure that the product is in its original packaging. For more information, review our Return Policy or contact our support team.
  1. What are the payment methods available?
    Online , COD

  2. What should I do if I receive a damaged or incorrect product?
    If your order arrives damaged or incorrect, please contact our support team within [ 48 hours] of delivery with a proof of damaged product . We will arrange for a replacement or provide a refund, depending on your preference.

  3. How long does shipping take?
    Shipping times vary based on your location. Typically, orders are processed within [Insert Time Frame, e.g., 1-2 business days], and delivery times range from [Insert Shipping Range, e.g., 3-7 business days]. You will receive a tracking number to monitor your shipment once it is dispatched.